FAQ

It's quite simple. For $14.99, we can ship you a Do It Yourself Kit. It is like a new refrigerator ice-maker connection Their is no copper lines to cut, no copper soldering, or heavy plumbing. As long as you' re a simple handy-man", it's very easy. We include instructions, an easy to follow video demonstration and our help desk is always available during normal business hours.

It depends on the length of your distance from your water source. However; a typicall installation will be about 40 minutes to an hour.

We recommend once per year or every 2000 gallons. You will get an email reminder and new filters shipped to your address. The filters are as easy to change as replacing a light bulb.

Shopbottleless.corn warrants your water cooler for the first 30 days after receipt. If we determine your equipment has a material or manufacturing defect we will replace your cooler. You are responsible for properly repackaging and shipping the defective cooler back to us (you must pay shipping). You may also choose to use the manufacturers' warranty and you may contact them, they will pay for your water cooler to be shipped to them. The manufacturer will repair your cooler and ship it back to you at no cost, but they will not ship you a new cooler. Manufacturer's warranty information will be enclosed with your water cooler.

We ship orders within 24 hours and depending upon where you live, it will normally arrive within 5-10 business days.

Instructions will be sent on the simple process to change the filters and how to service the cooler. Our help desk is always available for Free Tutorials and assistance over the phone.