If you decide to return a water cooelr, you will receive a refund of your total purchase price less shipping charges both ways and less an 18% restocking fee that the manufacturer charges.

REQUIRMENTS TO RETURN WATER COOLER

1. Unused

2. Intact

3. In Original Packaging

Due to health concerns, water cooler filters are not returnable.

Please call us prior to returning a water cooler to receive a Return Authorization Number and shipping instructions how to return the cooler. The water cooler must be returned in the original packaging and intact. Returned water cooler(s) must be shipped within two weeks of issuance of a Return Authorization Number to be eligible for a refund. A refund will be issued after the returned water cooler has been received and inspected.